Privacy Policy – The Dogs Business Ltd

Last updated: 11/08/2025

The Dogs Business Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website thedogsbusiness.uk, purchase from us, or interact with our services.

1. Who we are

• Company name: The Dogs Business Ltd

• Registered office: 63A Thoroughfare, Woodbridge, IP12 1AH

• Company number: 14109706

• Email: info@thedogsbusiness.uk

We are the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Information we collect

We may collect the following personal information when you use our website or services:

• Name, billing and delivery address

• Email address and phone number

• Payment details (processed securely by our payment providers; we do not store full card details)

• Order history and purchase preferences

• Website usage information via cookies (see section 7)

3. How we use your information

We use your information to:

• Process and deliver your orders

• Manage your account and provide customer service

• Send order updates and relevant communication

• Improve our website and services

• Comply with legal requirements

We will only use your information when we have a lawful basis, such as your consent, the performance of a contract, or a legal obligation.

4. Sharing your information

We do not sell your personal data.
We may share your information with:

• Trusted service providers (payment processors, couriers, website hosting)

• Legal or regulatory bodies when required by law

All third-party providers are required to keep your data secure and use it only for the agreed purposes.

5. How long we keep your information

We keep your personal data only as long as necessary:

• For tax and accounting purposes: usually 6 years

• For marketing (with consent): until you unsubscribe

6. Your data protection rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to certain uses of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

7. Cookies

Our website uses cookies to improve your experience and track site usage.
You can manage or disable cookies in your browser settings.
For more details, see our Cookie Policy.

8. Security

We take appropriate technical and organisational measures to keep your data secure. This includes SSL encryption for transactions and secure password-protected systems.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

10. Contact us

If you have any questions about this Privacy Policy or your data, contact us at:
The Dogs Business Ltd
info@thedogsbusiness.uk
63A Thoroughfare, Woodbridge, IP12 1AH

The Dogs Business Ltd
info@thedogsbusiness.uk
63A Thoroughfare, Woodbridge, IP12 1AH1410970